How to deal with strange user suggestions in website design
Nothing is impossible, only unexpected, website building industry belongs to service industry, although it also has technology, but with intensification of industry competition, service is inevitable in first place if we want to impress hearts of users. At same time, as we know me, design of site is developing every day, and promotes development of technology, in addition to increasing its own competitiveness, facing strange requests from strange users, if you treat them rationally, there will be no gain. small.
In today's pursuit of personalization, many users hope that they are different or have some kind of imprint with traces of company or this person. For website designers, this is difficult to achieve, and some cannot even achieve at all. However, if you directly reply to other party, it is obviously easy to harm users. So what position should we take?
Don't say no at first
When a user comes up with an idea, it may have never been done before, which is beyond imagination. For every web designer with rich web design skills and experience but not at peak, there are always some surprises. When users come up with ideas like this, it's best to pause, they might be unprofessional, but they're not. rule out that power fans and passers-by is clear that such things happen. A wonderful offer can let you find a place to break through during a bottleneck!
Learn to listen
Any idea or idea doesn't come out of nowhere, it can have its own development trajectory, and most of suggestions put forward by users are carefully thought out, based on their own life experience or with links to similar sites. Such thoughts.
Suggestions made by users after careful consideration should be treated with sufficient respect, stop work, and carefully listen to their assurances. If user's logic is clear and explanation is perfect, it should be well paid. attention at this time; if it was improvised and had no theoretical basis, we can find loopholes in it and tell users that this idea may not be implemented.
User suggestions may be designed to be confusing
Sometimes users also test their own confusion, because in their eyes design of site is profane, but not having done this does not mean that they have not seen other sites. The purpose of their proposals is not for sake of At same time, certain problems were discovered.
The purpose of this proposal is to clear up any confusion immediately. For such users, we must first understand true intentions of user. Perhaps everyone knows that this proposal is not feasible. However, user's insistence is that it's a bit difficult to deal with such a scheming user if you want to untie knot in youreat heart. However, as long as you communicate patiently, you can still detect user's attempt. This link is a bit technical. Once it is resolved, cooperation between two parties will be more pleasant!< /p>
Learn to refuse
"This won't work", "Are you kidding", "Do you know more or I know more"... When a user makes a suggestion that is generally unfeasible, immediately give user this answer, although it is clean and tidy, sometimes it hurts user's heart.
Due to such intentional behavior, biggest disrespect to users, even if you are right, but due to this arrogant attitude, be careful that angry users will get it back from other places, save face for other side, but and give yourself opportunity to turn around, learn to refuse and not be arrogant easily!
Take some time to think from user's point of view
Users looking for personalization, how do they feel that their website is different from others? The best explanation is that this user knows a thing or two about building websites!
Yes, some companies that get jobs by cheating users get fewer and fewer jobs because they treat users like fools, but they don't know how to do it, and they themselves are real fools. Users have already evolved. from beginners to experienced users. Their offers may be strange, but sometimes there aren't many!
We can carefully study and study how feasible this proposal is, and what effect it will bring if implemented, even if it is not achieved now, will it be implemented in future?
Through this research and development, website design technology can continually improve and at same time impress professionals!
In short, when a user makes a very strange suggestion, don't beat them to death with a stick, but take it seriously.